Monthly Plans

Your Shopify team.
Every month.

The fixes, the fresh ideas, the next step forward. Ongoing design, development and support from Declan and Megan, for a store that keeps getting better.

Two founders. In your corner. Every month.
Megan and Declan keeping the months moving in the Neat calendar workshop
Good work. On repeat.
SHOPIFY SUPPORT, SORTED.Design + developmentSEO + performanceCRO + strategy

Pick your pace

A little help.
Or a whole lot of Neat.

From the small fixes to the next big improvement. Choose the support that fits your store today.

01Keep things ticking

Basic

£300/month

5 hours / month

Keep your store running smoothly with priority support and quick fixes.

  • Bug fixes & troubleshooting
  • Minor design tweaks
  • Content updates
  • Priority email support
  • Monthly performance check
  • 48hr response time
Choose Basic
02Build momentum

Medium

£750/month

12 hours / month

Active development and SEO improvements to grow your store month over month.

  • Everything in Basic
  • New section & block builds
  • SEO monitoring & improvements
  • Page speed optimisation
  • Monthly strategy check-in
  • 24hr response time
Choose Medium
03Focus on conversion

Pro

£1,500/month

20 hours / month

Full CRO and conversion focus — heatmaps, A/B tests, and strategy to increase your revenue.

  • Everything in Medium
  • Heatmap & session recording analysis
  • CRO & conversion improvements
  • A/B test implementation
  • Bi-weekly strategy calls
  • Same-day response time
Choose Pro
04Keep the ideas coming

Unlimited

£2,500/month

Unlimited requests · one at a time

Unlimited Shopify development requests delivered one at a time. Pause or cancel anytime.

  • Unlimited development requests
  • One request at a time, 48-72hr delivery
  • Custom sections, blocks & pages
  • Full CRO & performance management
  • Weekly strategy calls
  • Pause or cancel anytime
Choose Unlimited

Monthly billing. Move between plans as your store grows. See how it works ↘

Your monthly rhythm

Less chasing.
More getting things done.

You bring the priorities. We bring the design, development and attention to detail.

01

Make the list.

Share the fixes, ideas and improvements you need. We help turn them into clear, manageable tasks.

02

Make it happen.

We work through the agreed priorities within your plan, keeping you close to the work as it takes shape.

03

Make it better.

Review what has shipped, see where the time went and line up what your store needs next.

The same two people. A better understanding of your store.

Work directly with Declan and Megan, from your first request to your next improvement.

Good questions

Before we make
this a regular thing.

Hours, requests and how the month works. The useful details, all here.

Ask us something else ↗
What's included in the monthly hours?
Basic includes 5 hours, Medium 12 hours and Pro 20 hours per month. Monthly plans cover ongoing support and incremental improvements to an existing store. Full builds, major redesigns, new branding, migrations and complex integrations are scoped separately. Unlimited is a queue of agreed individual tasks, delivered one at a time. We track hours transparently and share a summary each month.
Can I upgrade or downgrade my plan?
Anytime. Upgrade mid-month and we'll prorate the difference. Downgrade at the end of your billing cycle. No lock-in, no penalties.
Is there a contract or minimum commitment?
No contracts. Month-to-month billing. Cancel or pause anytime with 7 days notice before your next billing date. We keep clients because the work speaks for itself, not because of fine print.
How do unlimited requests work?
Submit as many requests as you want. We work on one at a time, delivering each within 48-72 hours. Once it's done, we move to the next one. It's like having a full-time Shopify developer without the salary, benefits, or management overhead.
What counts as a single request?
A request is one defined task — build a new section, fix a bug, update a product page layout, add a feature. If a task is large enough to be multiple requests, we'll let you know upfront and break it down together.
How fast is turnaround?
Basic: 48hr response. Medium: 24hr. Pro: same-day. Unlimited: 48-72hr per request delivery. These are response and delivery times, not acknowledgement times — we actually work on your request, not just reply to your email.

A good month starts here

Let's make it
a regular thing.

Tell us what your store needs. We'll help you find the right plan.